Remote Support

Remote Support


The Convenience of Expert Mac Service, Advice,
and Support, Without Leaving Your Home or Office!

Available by appointment during business hours and after hours by arrangement
To schedule your remote support, call us today!

Already have an appointment? Click here to download our remote connection software

We can resolve many software issues via remote connection, saving you the time required to pack up your equipment and bring it into our shop. Our remote control software allows our technicians, with your permission, to remotely view and control your screen to resolve issues. Some issues frequently resolved remotely:

  • Email Issues
  • Printer and Scanner Issues
  • Password Issues
  • Software Issues, including many of our software repairs
  • File Issues
  • Software Installation
  • and many more!


Really delighted and impressed with your almost instantaneous service to fix the crashing of Safari on our Mac desktop. Being able to let you take over our computer remotely via Team Viewer QS and do the fix “while I watched” was actually fun!

– George Sackman, Santa Rosa, CA


Mac Repair for the Santa Rosa Region

Since 1997

Apple Agent # AA070983
B.E.A.R. License #E82557

Contact Us
Hours: Monday - Thursday 8:30 AM - 6:00 PM
1549 Magnolia Avenue
Rohnert Park, California 94928
707.664.0400 – 707.237.6872
Opening Hours
Monday 8:30 am – 6:00 pm
Tuesday 8:30 am – 6:00 pm
Wednesday 8:30 am – 6:00 pm
Thursday 8:30 am – 6:00 pm
Friday Closed
Saturday Closed
Sunday Closed